The Association of World Heritage Sites in Finland has studied the typical tourist profile, customer satisfaction and impacts on regional economy of the seven World Heritage Sites in Finland between 2017 and 2019. The material was collected in the summers of 2017 and 2018, excluding the Fortress of Suomenlinna and Old Rauma, where the collection took place all year round. The material was collected by the employees of the sites.
The visitor survey project was funded by the state subsidy for research and development projects granted by the Finnish Heritage Agency.
The results of the project will be used in the development of servicing structures for each site and as a basis for the preservation of cultural and natural heritage.
The research applied the tourist monitoring and calculation model system of Metsähallitus, which has been widely applied in the study of tourism at Finland’s national parks for several years.
The project was carried out in cooperation with the nature services of Metsähallitus, the Governing Body of Suomenlinna, UPM-Kymmene Oyj, National Land Survey of Finland, the City of Rauma, the Foundation of Petäjävesi Old Church and the Finnish Heritage Agency.